Withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without providing a reason.
The withdrawal period is fourteen days from the day on which you (or a third party named by you who is not the carrier) have (or has) taken possession of the goods. In the case of a contract for several goods which you have (or a third party named by you who is not the carrier has) ordered as part of a single order and which are delivered separately, or in the case of several partial deliveries, on the day on which you (or a third party named by you who is not the carrier) have taken possession of the last goods or partial delivery or the last item. In the case of a contract for the regular delivery of goods over a fixed period of time (e.g. subscription), on the day on which you (or a third party named by you who is not the carrier) have taken (or has taken) possession of the first goods.
To exercise your right of withdrawal, you must contact us (Conrad Mollenhauer GmbH, Weichselstr. 27, 36043 Fulda, Germany, tel.: +49 (0)661/9467-0, fax: +49 (0)661/9467-36, info@mollenhauer.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the sample cancellation form which, however, is not mandatory.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline shall be deemed met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the inspection of the quality, characteristics and functioning of the goods. The right of withdrawal shall expire in the case of distance contracts for the supply of audio or video recordings if the seal on the data media supplied has been broken by the consumer.
End of the cancellation policy
If you register for our events as a consumer as defined in clause 13 BGB, you have a right of withdrawal in addition to our General Terms and Conditions. A consumer within the meaning of the law is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his or her commercial nor to his or her self-employed professional activity.
Cancellation Policy:
Right of withdrawal:
You have the right to cancel this contract within fourteen days without providing a reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must contact us (Conrad Mollenhauer GmbH, Weichselstr. 27, 36043 Fulda, Germany, tel.: +49 (0)661/9467-0, fax: +49 (0)661/9467-36, info@mollenhauer.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the sample cancellation form which, however, is not mandatory.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most common standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged for this repayment. If you have requested that the service should begin during the cancellation period (e.g. by deciding on a seminar date within the cancellation period), you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point in time at which you notify us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract. The right of withdrawal shall expire in this respect as soon as the service has been provided in full.
Special notes
Your right of withdrawal expires prematurely if the contract is fulfilled in full by both parties at your express request before you have exercised your right of withdrawal.
End of the cancellation police